Web 2.0 is more than a set of technologies. There are also the social and business dimensions. The Web is the underlying infrastructure and center of gravity that enables many recent additions to the IT lexicon and will remain so long after the next generations of buzzwords come and go. Innovation in the consumer markets is driving end users to deploy their own solutions. This has huge implications on support and compliance. Blogs and wikis introduce governance, risk and compliance issues. Social networks introduce privacy issues. Mashups introduce system performance and availability issues. IT must not take a "don't ask-don't tell" approach to these. Rather, IT should proactively work with their user organizations to introduce "just enough-just in time" controls for use of these technologies and approaches.

Cloud Computing: At the recent Gartner Emerging Trends Symposium ITxpo, analysts Daryl Plummer and Tom Bittman gave an overview of Cloud Computing, exploring both the myths and the real issues. If you missed the presentation, check this blog entry from Larry Dignan of TechRepublic. This sets the stage for the newer work that both Tom and Daryl will be presenting at the Web Innovation Summit. Daryl will discuss the Cloud Computing Scenario – how cloud computing will affect the strategy and direction of IT and business. Tom will focus on Virtualization and the Cloud - the best practices that will maximize user choices in sourcing alternatives.

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