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Cost Cutting to Soften the Impact of Budget Cuts on the IT Workforce
IT executives can use the techniques described here to reduce workforce costs with minimal impact to productivity.

A Simple Framework to Translate IT Benefits Into Business Value Impact
IT leaders continue to struggle with translating value into business terms. Simple language with relevant metrics should help ease the situation.

Best Practices for Understanding and Negotiating Outsourcing Contract Risks
Most outsourcing contracts cover six major risk areas that could impair or even ruin the deal. Negotiators should have a plan to recognize these risks and mitigate them

The Impact of Alternative IT Delivery Models on Data Quality
Alternative delivery models present new choices for the way organizations consume IT capabilities. New opportunities to overcome data quality issues will emerge with alternative IT delivery models but early uses will remain limited in scale.

Banks Considering Loans via Mobile Phones Should Act Carefully
The mobile phone can be an innovative and new channel to initiate loans to customers. However, a mobile-lending service also presents challenges and risks for banks, which must be careful about where and when to offer such loans.

How Much Will E-Mail Archiving Cost?
Determining how much an e-mail archiving solution will cost is comprised of multiple factors that depend on your goals for the solution, access patterns and the volume of data. Good planning upfront will reduce surprises.

Overview: How to Keep a Hardware Vendor's Green IT Claims From Becoming an E-Waste of Your Time and Money
Eco-minded end users must look beyond an IT provider's marketing hype in order to discern "green" fact from fiction. This research highlights the steps necessary to evaluate a product's materials life cycle management.

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