The Research of the Week award goes to:

"Best Practices for Managing Mobile Voice and Data Costs" by Phillip Redman

This note provides some hands-on advice, primarily directed to our North American clients but in large parts universally applicable, on how to manage mobile voice and data costs. This is a hot topic as more and more of our clients experience consumption of these services growing at a faster rate than rates are declining and thus despite good price reductions witness how overall spend continues to go up.