- 19 June, 2009 01:58 PM EST
- David McCoy Is New Role Service Director for Business Process Improvement
Beginning June 22, David McCoy will be the new Role Service Director (RSD) for the Business Process Improvement (BPI) offering. David's background in BPM is well-established. He was the analyst who developed Gartner's initial BPM vision back in 1999 and who predicted the transformation of the application integration and workflow markets into one focused on BPM. David is currently the manager of the BPM team and - with his additional role as RSD - returns to his roots in influencing the BPM research vision. David's first set of research Analyst Picks will be delivered this week. Thanks much to Elise Olding who has been serving as RSD for the past several months and who now returns to full-time analyst support of our clients.
