- 03 February, 2009 04:40 PM EST
- BPM: The First 100 Days
Gartner is often asked about the best ways to begin a business process management (BPM) practice within an organization - where to start BPM, how to organize BPM, who to engage and what to communicate. This presentation provides guidance for the BPM director's first three months on the job. These first few months are an important time for the BPM director to create the BPM vision, cement the concepts and deliver initial results to prove the value of the BPM program. In addition, it is vital to define the tactics that the BPM program will follow during the next few years and to set expectations about the outcomes and the significant work effort and cultural shift that will be required.
The presentation is relevant to those who are tasked with launching a BPM program and also of value for established programs by providing a comprehensive step by step guide. BPM champions and business executives who are exploring and considering hiring BPM resources and will also benefit from the insights provided here.
